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TOV Forums > Repair and Maintenance > > Re: Bad Transmission - Acura TL - What to Do?

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tommyb
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Bad Transmission - Acura TL - What to Do?    (Score: 1, Normal) 12-30-2008 06:32
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My Christmas present this year was being told that my transmission on my 2001 Acura has gone bad with 135k miles. I have never missed a service and my dealer is telling me that the best that Acura will do is pay for half of the repair. After spending 4500.00 on my last service, this seems like an awfully big pill to swallow.

The dealership has said that I can take it up directly with Acura and also has said that I could speak with the service manager about it. Are there any other options that people are aware of that would carry a little more weight as I am not optimistic about either one. I am not a car person, but I have had a lot of cars over this mileage- never once having the transmission go bad. Thanks in advance for any words of wisdom. This will be about 2k out of my pocket which is big money these days
6SPDTL
Profile for 6SPDTL
Re: Bad Transmission - Acura TL - What to Do?    (Score: 1, Normal) 12-30-2008 09:30
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I'm sorry to tell you but the 1/2 repair offer is not bad. The car does have 135K. They could simply offer you nothing at all! Personally, I would simply junk the car and buy a new one. There a lot of fine new and used cars you could buy instead of plowing 1000s of dollars into what is going to be an increasingly worse losing proposition. If you like the TL you could easily get a 2004 TL (a much improved car over your 2001) for 15K or so. If all you need is decent transportation, a new Fit or civic would also fit the bill nicely for a car that you could keep for another worry free 100K miles plus.
Honda Newbie
Profile for Honda Newbie
Re: Bad Transmission - Acura TL - What to Do?    (Score: 1, Normal) 12-30-2008 10:14
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tommyb wrote:
My Christmas present this year was being told that my transmission on my 2001 Acura has gone bad with 135k miles. I have never missed a service and my dealer is telling me that the best that Acura will do is pay for half of the repair. After spending 4500.00 on my last service, this seems like an awfully big pill to swallow.

The dealership has said that I can take it up directly with Acura and also has said that I could speak with the service manager about it. Are there any other options that people are aware of that would carry a little more weight as I am not optimistic about either one. I am not a car person, but I have had a lot of cars over this mileage- never once having the transmission go bad. Thanks in advance for any words of wisdom. This will be about 2k out of my pocket which is big money these days



My co-worker lost a transmission on her 2004 CTS and the dealer told her to basically shove it. The only thing they tried to do was talk her into a new one. Otherwise, the repair was coming out of her pocket. Oh, hers had 104k miles on it and already had a moonroof fix, radiator replacment, and two rear ends before. I can say with confidence that she will not be buying a new one, or a new GM for that matter. Most likely a Mini Cooper S or Accord V6 coupe.
RyanDL
Profile for RyanDL
Re: Bad Transmission - Acura TL - What to Do?    (Score: 1, Normal) 12-30-2008 10:42
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That's a lot of miles on a car with a notoriously problematic transmission. In fact, that's a lot of miles on any car! I think the dealer offering to pay for half of the cost is pretty good.

Other options might include speaking with Honda's customer service line, using the ammo that the car has a history of transmission problems. With your mileage, I'm not sure you have much recourse, though. You could also try to source a remanufactured transmission, but since your dealer is paying half, I'm not sure it would be any cheaper.

Best of luck and let us know what happens.

Ryan
CivicB18
Profile for CivicB18
Re: Bad Transmission - Acura TL - What to Do?    (Score: 1, Normal) 12-30-2008 11:29
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A former co-worker of mine had (still has) a 2000 Accord V6 coupe and in 2007 he his transmission failed. His car had 177,000 miles on the dial yet Honda covered the whole thing. He was so impressed with the service that he bought a 08 Accord EX I4 sedan for his new wife.

Ive heard all kinds of different stories where Honda covers 100% and others 50% but it seems to depend on the dealer. Thats my only conclusion.


-Patrick
6SPDTL
Profile for 6SPDTL
Re: Bad Transmission - Acura TL - What to Do?    (Score: 1, Normal) 12-30-2008 15:03
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Honda has beenhelpful with the old V6 trannies, however its been dealer based rather than "honda" based I believe they did extend the warranties for those trannies but I never did se a comprehensive HOnda plan on how to respond to the issue. I agree a dealer that will swap your tranny at 100K definitely deserves a repeat costumer!
sjlee
Profile for sjlee
Re: Bad Transmission - Acura TL - What to Do?    (Score: 1, Normal) 12-30-2008 17:47
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Your best bet would be to contact Acura/Honda Customer Care and open a case. Explain your case and see what that gets you. Worse case scenario is that the dealer will pay 50%... which isn't too bad considering the age/mileage of the vehicle.

BTW - What service did you have done for $4500?
niko
Profile for niko
Re: Bad Transmission - Acura TL - What to Do?    (Score: 1, Normal) 01-02-2009 09:15
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Honda Newbie wrote:
tommyb wrote:
My Christmas present this year was being told that my transmission on my 2001 Acura has gone bad with 135k miles. I have never missed a service and my dealer is telling me that the best that Acura will do is pay for half of the repair. After spending 4500.00 on my last service, this seems like an awfully big pill to swallow.

The dealership has said that I can take it up directly with Acura and also has said that I could speak with the service manager about it. Are there any other options that people are aware of that would carry a little more weight as I am not optimistic about either one. I am not a car person, but I have had a lot of cars over this mileage- never once having the transmission go bad. Thanks in advance for any words of wisdom. This will be about 2k out of my pocket which is big money these days



My co-worker lost a transmission on her 2004 CTS and the dealer told her to basically shove it. The only thing they tried to do was talk her into a new one. Otherwise, the repair was coming out of her pocket. Oh, hers had 104k miles on it and already had a moonroof fix, radiator replacment, and two rear ends before. I can say with confidence that she will not be buying a new one, or a new GM for that matter. Most likely a Mini Cooper S or Accord V6 coupe.




The only reason Honda is paying half the cost is because there is a know flaw in the transmission from 99-2004. If a 2008 had a transmission problem down the road I would doubt that Honda would float the bill for that.

Also another example is a know A/C compressor problem in the 2004 TSX. Up until recently Honda had denied claims on it and the repair bill was close to $4k since the compressor explodes internally and damages the A/C lines in the process. Now they are looking into it and have started compensating some for it.


I'm also curious what service ran the OP $4500? Not even a timing belt/exhaust system overhaul/ CV boot replacement and radiator would run that much!
 
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