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TOV Forums > Today's Reading Links > > Re: TTAC: Generation Why: On Brands And The Success Of The Honda 2012 Civic

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deandorsey
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TTAC: Generation Why: On Brands And The Success Of The Honda 2012 Civic    (Score: 1, Normal) 05-31-2012 23:20
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good read -

http://www.thetruthaboutcars.com/2012/05/generation-why-on-brands-and-the-success-of-the-honda-2012-civic/

“There’s only one word that’s banned in our company: brand,” Mr. Dyson said, speaking at “Disruption By Design,” a conference put on by Wired on Tuesday. “We’re only as good as our latest product. I don’t believe in brand at all.”

I agree with Dyson. Brand is an utterly obnoxious word. Brand really just means “reputation”. As we’ve seen before, “building your brand” without any substance behind it will be immediately exposed as fraudulent. But brands still matter.

Being as good as your last product has a lot of implications. It’s probably why the Honda Civic, despite being panned by critics, still draws in customers in reasonable numbers. The Civic, depending on what month we’re talking about, is the best-selling car in its segment, or close to it. The issue with the Civic isn’t that the critics are dead wrong and out of touch (in a sense, it’s true) or that it’s a dreadful vehicle (false, but it could have been much, much better) – it’s that the Civic is just good enough. To the average consumer who doesn’t live and die by double wishbone suspensions, it feels like their old Civic, but fresh and taut and not smelling like dogs and gym socks.

Just for comparison, I went and took a look at the 2000 Civic, owned by my grandmother, with a mere 50,000 miles. After driving the 2012, she vastly prefers it to her car, with the chief complaints being the dual stack cluster being a bit hard to see, and the lack of an illuminated ring around the ignition key. There is way more power from the 1.8L engine, the automatic gearbox in her LX test car has 5-speeds rather than 4, the driving position and visibility are leagues ahead of the old EK sedan – really, everything is just better, new, improved, the benefit of 12 years of technological improvements. Yes, the interior is spartan, with awful plastics and an ugly layout. Was the 2000 Civic, regarded as one of the best Civics in the car’s history, any different in terms of interior quality? The plastics used by Honda have been cheap junk for ages – even in the “golden era” of the 1990s, Honda execs would openly laugh at the third-rate interior materials and the flimsy, mouse-fur sun visors were a punchline. The game has moved on compared to its competitors, but to the people buying the car, it’s not such an affront to their dignity like some members of the motoring press would have us think.

On paper, the Elantra, Focus and Cruze are the superior cars, packed with the latest infotainment, sophisticated drivetrains and avant-garde styling. By comparison, 2012 Civic is simple and easy to operate. The other three have a mess of buttons and cluttered interiors that drive up the sticker price and scare off techno-phobic older buyers as well as young buyers who don’t necessarily have the patience for Sync, MyLink and other in-dash hijinks. Older buyers will care more about value for money. For young people, a Ford Focus is a distant memory of a cheap rental car, and you still have to justify the purchase of a Hyundai to a few of your friends, no matter how good it looks or how much equipment it comes with. You don’t with a Civic.

The danger for Honda is that this could be the last Civic these folks ever purchase. The rough ride and the awfully hollow sound made when the trunk slams may be the sort of thing that compels consumers to look else where. The 2013 redesign will supposedly address the styling and add a CVT and direct injection – robbing the Civic of whatever mechanical robustness it still had compared to the untested, GDI-equipped, tech-laden competition. If Civic customers end up defecting to Hyundai, Chevrolet or Ford, they’ll find a car that may be a bit more than what they wanted, but one that does look and feel more “premium”, along with a brand that’s had a few years to ripen and perfect their image. Honda’s brand is no longer steeped in the mystique of NSXs, S2000s and Type-R hot hatches. They simply are “Honda”, purveyor of durable, four-wheeled transportation. And if your brand is lost and you’re only as good as your last product, then Honda is in danger of losing them forever.
NealX
Profile for NealX
Re: TTAC: Generation Why: On Brands And The Success Of The Honda 2012 Civic    (Score: 1, Normal) 05-31-2012 23:41
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Nailed it.
notyper
Profile for notyper
Re: TTAC: Generation Why: On Brands And The Success Of The Honda 2012 Civic    (Score: 1, Normal) 06-01-2012 02:50
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Yep. But 100 writers from 100 magazines could write the same thing and I don't think the decision makers at Honda would pay attention.

SC


Last edited by notyper on 06-01-2012 02:52
cforez
Profile for cforez
Re: TTAC: Generation Why: On Brands And The Success Of The Honda 2012 Civic    (Score: 1, Normal) 06-01-2012 10:15
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I don't buy it. The Focus as well as just about all American compact cars have sucked since forever, but somehow that isn't stopping the new and improved ones from selling...
A77
Profile for A77
Re: TTAC: Generation Why: On Brands And The Success Of The Honda 2012 Civic    (Score: 1, Normal) 06-01-2012 10:27
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I am fed up with people rubbishing the civic's ride quality. It is more comfortable than the old model. period. end of story. Every single person who has driven it the last year at our dealership agrees. and it is quieter too. The issue is interior quality. - not fit, as everything fits where it is supposed to better than the last gen. It's just the materials, and to my eyes at least the very design of the thing, or lack of. Sure the steering is a typical EPS unit. Could do with higher gearing, but no-one complains.

I don't believe the new civic will get a cvt or ED engines. Or am i missing something. I am no great fan of the R18, and have little faith that a DI version will be any more satisfying, but in normal driving it is smooth and efficient.
JMU R1
Profile for JMU R1
Re: TTAC: Generation Why: On Brands And The Success Of The Honda 2012 Civic    (Score: 1, Normal) 06-01-2012 10:28
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Spot on. At least the powers that be are responding to the poor reviews of the Civic. But there is still a wide swath of products where they still haven't gotten the point.
P54
Profile for P54
Re: TTAC: Generation Why: On Brands And The Success Of The Honda 2012 Civic    (Score: 1, Normal) 06-01-2012 11:05
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A77 wrote:
I am fed up with people rubbishing the civic's ride quality. It is more comfortable than the old model. period. end of story. Every single person who has driven it the last year at our dealership agrees. and it is quieter too. The issue is interior quality. - not fit, as everything fits where it is supposed to better than the last gen. It's just the materials, and to my eyes at least the very design of the thing, or lack of. Sure the steering is a typical EPS unit. Could do with higher gearing, but no-one complains.

I don't believe the new civic will get a cvt or ED engines. Or am i missing something. I am no great fan of the R18, and have little faith that a DI version will be any more satisfying, but in normal driving it is smooth and efficient.



Honda says: for 2012 new 2.4L ED engine with DI and CVT (Accord). For 2013 and beyond : New 1.3-1.5L ED engine with DI and CVT, new 1.8-2.0L ED engine with DI and CVT and 3.5L ED engine with DI and 6AT.

Three different hybrid systems:

Next generation IMA, One-Motor Hybrid system.

Two-Motor, hybrid system for mid-to-large sized vehicle. Plug in hybrid (2012) and Accord hybrid (2013).

Three-Motor, Sports Hybrid SH-AWD system for Acura models.

In Europe new Civic with 1.6L diesel will start producing in 2012 with launch spring 2013. CR-V will also get the engine.

atomiclightbulb
Profile for atomiclightbulb
Re: TTAC: Generation Why: On Brands And The Success Of The Honda 2012 Civic    (Score: 1, Normal) 06-01-2012 11:52
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A77 wrote:
I am fed up with people rubbishing the civic's ride quality. It is more comfortable than the old model. period. end of story. Every single person who has driven it the last year at our dealership agrees. and it is quieter too. The issue is interior quality. - not fit, as everything fits where it is supposed to better than the last gen. It's just the materials, and to my eyes at least the very design of the thing, or lack of. Sure the steering is a typical EPS unit. Could do with higher gearing, but no-one complains.


Agreed. I personally test drove a 9G Civic EX and the ride quality, as well as the NVH, were much better than the 8G. It's the materials quality and the slow steering that are the problem for me.

The ONLY reviewers I can remember that complained about ride quality were from Consumer Reports. NO ONE ELSE bitched about it. Yet, people repeat CR's findings over and over as if it were fact. No surprise. This shit goes on at ToV forums all the time. Lies get repeated over and over even when proven false and the authors discredited.
A77
Profile for A77
Re: TTAC: Generation Why: On Brands And The Success Of The Honda 2012 Civic    (Score: 1, Normal) 06-01-2012 14:09
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P54 wrote:
A77 wrote:
I am fed up with people rubbishing the civic's ride quality. It is more comfortable than the old model. period. end of story. Every single person who has driven it the last year at our dealership agrees. and it is quieter too. The issue is interior quality. - not fit, as everything fits where it is supposed to better than the last gen. It's just the materials, and to my eyes at least the very design of the thing, or lack of. Sure the steering is a typical EPS unit. Could do with higher gearing, but no-one complains.

I don't believe the new civic will get a cvt or ED engines. Or am i missing something. I am no great fan of the R18, and have little faith that a DI version will be any more satisfying, but in normal driving it is smooth and efficient.



Honda says: for 2012 new 2.4L ED engine with DI and CVT (Accord). For 2013 and beyond : New 1.3-1.5L ED engine with DI and CVT, new 1.8-2.0L ED engine with DI and CVT and 3.5L ED engine with DI and 6AT.

Three different hybrid systems:

Next generation IMA, One-Motor Hybrid system.

Two-Motor, hybrid system for mid-to-large sized vehicle. Plug in hybrid (2012) and Accord hybrid (2013).

Three-Motor, Sports Hybrid SH-AWD system for Acura models.

In Europe new Civic with 1.6L diesel will start producing in 2012 with launch spring 2013. CR-V will also get the engine.




That quote reinforces my belief that the revised Civic coming later this year will NOT have ED and CVT. They are clearly not talking MY. Though having this revision now and ED in 2013 (2014 MY) makes little sense either...well, maybe...end this year is MMC but with same mechanicals, next year gets identical car apart from ED and CVT....confusing. There's a beyond in there - maybe ED wont come till MY2015.

 
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